Casino pokerking444 scam my winning of RM453

When my turnover reach n wish to withdraw without any explaination the and eager to know why my winning being forfeit for no reason..they said im violate the T&C..when ask for further detail they just copy paste same words which doesn’t mention any wrong far that i know i dep sellect promo and directly play PRAGMATIC     and play sweet bonanza for tbe winning,these 1 provider only and never bet more than rm3 in a single spin..did i violate the rules?

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